Description
The Colleague Experience Group (HR) Administrator will join Team Amex as a key member of the International Colleague Strategic Partner (Int’l CSP) team. This role is focused on executing initiatives and activities in the Market Colleague Plan, fostering a consistent colleague experience that supports the business. The successful candidate will report to the Manager, International Colleague Strategic Partner for the Philippines and will collaborate closely with CEG team members both locally and globally.
Company Culture and Environment
At American Express, you become part of a global and diverse community that prioritizes backing customers, communities, and each other. The company promotes a culture of integrity, collaboration, and inclusivity, where every employee is recognized for their contributions and has the opportunity to make a meaningful impact.
Career Growth and Development Opportunities
American Express offers a unique and meaningful career journey. Employees are encouraged to learn and grow, with access to various programs and opportunities for professional development, including training and mentorship initiatives.
Detailed Benefits and Perks
In addition to standard benefits, American Express provides:
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through the Healthy Minds program
- Generous paid parental leave policies (location-dependent)
- Target-driven incentives for high performance
Compensation and Benefits
- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Flexible work arrangements and schedules with hybrid and virtual options via Amex Flex
Why you should apply for this position today
This role presents an exciting opportunity to make an impact in shaping the colleague experience at American Express. Joining a highly regarded organization that values its employees and fosters a supportive environment can provide a fulfilling career path.
Skills
- Excellent communication and facilitation skills
- Strong organizational skills and stakeholder management
- Proven ability to navigate matrixed relationships and manage multiple stakeholders
- Project management capabilities
- Willingness to learn in a fast-paced environment
- Knowledge of Colleague Labor Relations, talent management, and organizational effectiveness is a plus
Responsibilities
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- Deliver onboarding experiences for new hires in collaboration with the Global Onboarding Team
- Contribute to learning and development efforts for colleague capabilities and business performance
- Support the implementation of Career Growth @ Amex through talent initiatives
- Assist in launching the Internship Program in 2025 with collaboration from relevant teams
- Partner with CEG colleagues across different markets to ensure connected solutions
- Support the Intl CSP Manager in coaching, feedback, leadership development, and change management
- Handle administrative tasks to support CEG service delivery, such as records and events management
Qualifications
- 6 months to 3 years of HR experience
- A degree in Human Resource Management, Behavioral Science, or Business Management is preferred
- Proven ability to organize resources effectively
Education Requirements
A graduate of Human Resource Management, Behavioral Science, Business Management, or a related discipline is preferred.
Education Requirements Credential Category
Bachelor’s degree in a related field.
Experience Requirements
6 months to 3 years of relevant HR experience.
Why work in Philippines, PHL
The Philippines is known for its vibrant culture, friendly people, and a rapidly growing economy. The work environment fosters collaboration and innovation, making it an ideal place for professionals looking to advance their careers while enjoying a rich cultural experience.
HR Administrator – Colleague Experience Group
