Tesla Careers : Customer Support Jobs
The Role:
Tesla Energy Support Specialists Handle A Variety Of Customer Issues While Following Through On Elite Customer Administration. Follow Through On Tesla Measures Of Excellence, Perform Other Duties And Assignments Including Administrative, Extraordinary Projects, Tesla Careers Support General Call Center Functions That Build Up The Mission To Accelerate The World’s Transition To Sustainable Energy. Energy Support Specialists Are The Front Line And Face Of The Tesla Brand. They Ought To Maintain A Degree Of Incredible Skill That Surpasses That Of Our Customer’s Expectations. Tesla Careers
Responsibilities:
Accomplish Least Expectations On All Key Performance Indicators, Monthly And Quarterly
Give Excellent Customer Administration That Is Centered Around The Individual As Well As The Solution.
Maintain And Finish Continuous Customer Worries Until Issue Is Settled
Work With Different Tesla Partners, Like Booking, Maintenance, Process Development, Etc.
Address Tasks In A Timely Way
Proactively Self-Educates And Maintains Expectations With Respect To Training, Courses, And Procedural/Approach Updates
Qualifications:
1 Year Of Call Center Insight Or Equivalent
Demonstrated Track Record Of Excellent Customer Quality And Productivity Expectations
Receptive To Constructive Criticism
Thinks Outside The Crate And Takes Initiative
Experience With Windows And Ms Office Applications
Excellent Judgment In Tackling Critical Issues
Ability To Adapt In A Fast Speed Changing Environment
Team Player Attitude Is A Must
O 9:00am To 9:00pm, Monday-Friday Est
O Occasional Ends Of The Week, Saturday And Sunday 11:00am-8:00pm
Representative Benefits:
As A Full Time Tesla Representative, You Will Get Full Benefits From Day 1 For Yourself As Well As Your Dependents.
United health care Ppo And Hsa Plans
2 Clinical Arrangement Decisions With $0 Check Contribution
Vision And Dental Plans (Counting Orthodontic Inclusion)
Organization Paid Life, Ad&D, Short-Term And Long Haul Disability
401(K), Employee Stock Purchase Plans, And Other Monetary Benefits.
Worker Assistance Program, Paid Time Off, And Paid Holidays
Back-Up Childcare And Worker Discounts
Top 10 Tips for Interview
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say ‘Thank you to your interviewer’
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Some Common Interview Question You Could Be Asked
- Tell me about yourself or describe yourself or give your introduction?
- Why are you leaving your current company?
- How will you take our company ahead from here with the help of your work?
- Are you comfortable with our company working timing?
- Why should we hire you for this position?
- How much do you expect as a salary?
Answers should be given below.
:: Introduction:
- My name is ‘NAME’,
- I have done ‘QUALIFICATION’,
- I am from ‘Location’,
- Currently I am working in ‘Company Name’ “Ignore if fresher”
- My current position is ‘Position Name’ “Ignore if fresher”
- I am working on ‘Project Name’ “Ignore if fresher”
- Why are you leaving your current company?
Answer: There are some reasons for leaving my company
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- The main reason is salary. I am not getting that much what I deserve.
- Environment: not as much as good to learn new things.
- Seniors are not so supportive.
Tesla Careers : Customer Support Jobs $22/Hour